Mobile contact center monitoring with the innovative MoDaView application.
With the MoDaView connection to your smartphone you can survey anytime and anywhere the quality and productivity performance indicators of your contact center.
This keeps you always informed and capable of acting.
MoDaView features highest flexibility:
You define yourself which objectives you`d like to achieve and define the threshold value of your own performance indicators. The status will then be indicated in terms of a traffic light. Furthermore you can choose individually which time period and what kind of performance indicators you ´d like to get displayed - both graphically and by tables. MoDaView enables you to analyse time progress as well as automatically determined trends.
Just download the free MoDaView application and experience the effectiveness of MoDaView.
Only if you`d like to make your own performance indicators with MoDaView mobile, the
charged opti-serv web-service will be required.
You will be surprised how affordable and efficient our mobile monitoring is.
Get to know our convincing performance spectrum!